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UCA and Customer Science Merger Announcement
CUSTOMER SCIENCE GROUP AND UCA MERGE Customer Science Group and UCA are pleased to announce the merger of our two organisations into a single business under the Customer Science Group. The skill and expertise that UCA bring to the contact centre sector will be...
Doing Business in a work-from-home Environment
Working from home, (WFH), is set to be the next big revolution, even in the office centric Contact Center industry. While I have been lucky enough to work from home for the last 20-years and experience the overwhelmingly positive effect this has had on my life, I...